Getting "could not connect to taskmaster with given settings" error when try to log into IBM Datacap Studio, Datacap Desktop/Navigator or any other client after Datacap application is copied / deployed from another server.
Root Cause:
Admin password is encrypted & stored in Admin DB. Probably, because the encryption key is different than the key used to encrypt it on Source environment, it generated / decrypted wrong password.
Quick Solution / Workaround:
Copy the encrypted password from existing application Admin DB into failing application's Admin DB.
Procedure:
Root Cause:
Admin password is encrypted & stored in Admin DB. Probably, because the encryption key is different than the key used to encrypt it on Source environment, it generated / decrypted wrong password.
Quick Solution / Workaround:
Copy the encrypted password from existing application Admin DB into failing application's Admin DB.
Procedure:
- Open the Admin DB of the application like APT, TravelDoc
- Open "tmuser" table and copy the password for "admin" user from "us_pass" column
- Open the Admin DB of your application
- Open "tmuser" table and paste the password copied in previous step
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